Frequently Asked Questions

What kind of amenities do your buses have? 
All of our coaches come equipped with TV monitors, DVD and CD players, reclining seats, foot rests, individual reading lights, PA system and overhead storage compartments. wi-fi (most models). Electrical outlets are available on some equipment.

Is food and drink allowed on the bus? 
Yes, groups may bring food and drinks on the coach with the exception of glass containers. No one under 21 is allowed to consume alcoholic beverages on any of our coaches. Student groups are not allowed to transport any type of alcoholic beverages even with adult supervision.

Is smoking allowed on the bus? 
No. All of our coaches are smoke free.

How long can a driver be on duty? 
Red Carpet Charters strictly enforces the USDOT regulation of 15 hours on duty with a maximum of 10 hours driving time before the required 8-hour consecutive rest period.

Is the driver’s gratuity included in our quote? 
No, gratuity is not included in the quote. If you feel your driver has delivered excellent service, please feel free to show your appreciation with a gratuity. Our drivers are not permitted to solicit gratuities.

When do I need to book my trip? 
You should book your trip as soon as you know your schedule. There are some times of the year that are extremely busy, so make your booking early!

What is the deadline to have my itinerary for my trip in by? 
Itineraries need to be given to a Charter Sales person no later than 2 weeks prior to the departure date. Any itinerary changes within 48 hours (2 business days) cannot be guaranteed.

Do you have ADA/accessible buses available? 
Yes, we have ADA compliant buses available. Contact a member of our sales staff at (888) 878-5100 for more information.

Do the coaches have restrooms? 
All of our full size coaches are equipped with restrooms.

red carpet charters
sports team bus
mid size charter bus